Your rights to return goods are protected.
You are entitled to cancel your order and return the goods within 14 working days for a full refund. Do this by emailing us at firstname.lastname@example.org and quote the order number supplied to you. Our Customer Services Team will then email you a RAN Number (Returns Authorisation Number). Your refund will be paid within 14 days.
You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.
Any goods returned should be in salable condition. Items will not be accepted if they are opened or out of their original packaging.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforcability of the remainder.